It's hard to accept that they're no longer the specialist hardware supplier who treats every customer exceptionally well. Now we're just being farmed like any customer.
Why is this surprising? This is what you generally have to do when servicing the general public - Apple is no longer the niche specialist, but the gorilla.
Why is this surprising? This is what you generally have to do when servicing the general public - Apple is no longer the niche specialist, but the gorilla.