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> A billion dollar private software company told us that their public cloud spend amounted to 81% of COR, and that “cloud spend ranging from 75 to 80% of cost of revenue was common among software companies”

I find that quite hard to believe.

I mean, I can see that if you were selling cloud backup services and stored customer data on S3, I can understand S3 costs being a big part of your budget.

But for the vast majority of businesses - I'd expect a supermarket selling a $50 basket of groceries to spend maybe $0.01 on database storage and CPU and whatnot.

I don't see that a company like Slack, which has revenue of about $8.75/user/month would need to spend anything like that much on cloud costs.



I've worked at a few SaaS startups that did not price their service correctly and did not want to pay up front for reserved instances. The cloud costs were very high. 80% of revenue was about right.


A chart on the article said that Slack spends an estimated 41% of revenue on cloud costs, calculated using their financials by this author who claims they were being conservative but I don't know how to estimate such a thing myself.


So Slack are basically on-selling cloud at a 59% markup.


This is high, unless you are a platform as a service, effectively selling the compute on to customers. Add on the free tiers subsidy (for growth!) and it make sense then.

If you are selling just software and 80% of that is on the cloud you are undercharging or wasting crazy resources.


You should.

Best in class SaaS costs are like 10% of revenue




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