> The 911 system in NYC is sophisticated, was revamped by the Bloomberg administration heavily in the wake of September 11th, and is very much part of the civil service here. Your story about calling 911 in NYC and getting an out of town call center is obvious fiction and makes me doubt the rest of your stories as a result.
I worked at a telco for 4 years, one of our "responsibilities" was to supply the government daily with "the 911 dump" which is a mapping of all phone numbers to physical addresses for reverse lookup.
From experience, I can tell you it would often go many weeks of script failures with nobody noticing, and in any given dumps there were hundreds of addresses that were wrong and incoherent. Telco is a numbers game. When you're dealing with millions of entries, a couple of percent are always garbage.
I worked at a telco for 4 years, one of our "responsibilities" was to supply the government daily with "the 911 dump" which is a mapping of all phone numbers to physical addresses for reverse lookup.
From experience, I can tell you it would often go many weeks of script failures with nobody noticing, and in any given dumps there were hundreds of addresses that were wrong and incoherent. Telco is a numbers game. When you're dealing with millions of entries, a couple of percent are always garbage.